Posted October 9, 2018

Posted by Angelique Armstrong

Feeling safe while we make you safe.

I know it is difficult to let someone you don’t know, come into your home and install or service your system.  Let me reassure you, our installers and service techs are 100% trustworthy.   Each are well trained, bonded, and insured to meet all state requirements.

Jesse, the vice president, is still an installer.  He focuses his expertise to the commercial side of the business at this point.  However, he is still available for those unique situations that the other installers may run into.  With over 40 years of experience installing, there is no situation that Jesse cannot handle.

Mitch Meadors Jr., has been a part of the business since 2003.  He specializes in camera networking and computer related installs.  However, he is still very active in the home and commercial installation department too.  Mitch is from Leavittsburg, and is engaged to Cindy.  Cindy and Mitch share a 15 year old son, Mitchel.   Bluegrass Music is a big part of his and Cindy’s life. They have an annual Bluegrass Jamboree at the Trumbull County Fairgrounds the 3rd weekend in July.  It is slated for July 18-20th, 2019.   Mitch is an accomplished musician, and performs on weekends with Caney Creek.

Rob Prater has been a part of the business since 2012.   He is both residential and commercial installer.  He is Jesse’s right hand man helping with large commercial fire alarms and other jobs.  Rob is from Howland, and now resides in Champion with Jennifer Prater (Howland Alarm office manager).  They have 2 dogs and love to go camping.

Eric Rhodes was hired in 2013.  Eric is both residential and commercial installer.  Eric is a very hard worker and willing to go that extra mile to make sure the customer is taken care of.  Eric is from Howland and now resides in Warren, with his wife Lexi and their son “Vincent” (born April 2018).

Our service department consist of two of the best guys you could ever know, and the best service team in the industry.  Service after the sale, is something that we pride ourselves on, we will always strive to satisfy our customers.

Greg Sampson, has been with the company since 1987.   I could never say enough good about Greg’s work.  He not only does service and sales, also installs when needed.  He has worked in every facet of the business and can do it all!

The customers love him and his work, and so do we.  Greg was born in Little Hocking, Ohio and now resides in Mecca Twp. He has a beautiful daughter “Anna” that he shares with his partner, Julie.  Greg loves motorcycles and the beach.

Todd Littell has been with our company since 2009.  Todd is our full time service technician.  Always eager to help the customer making sure the problem is corrected and the customer is satisfied.  Todd is one of the most compassionate people that I have ever met, and it shows in his dedication to the customers.  If you need him to come for a service call, I promise you will feel like you have known him all of your life.  Todd was raised in Howland and still resides in Howland with his beautiful wife Tracie.  They share two beautiful children, Ashley and Brandon.

Our staff feels like our family.  Every one of them are a blessing that I appreciate every day.

Cindy Matheson – President

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