Feeling Safe While We Make You Safe

Feeling safe while we make you safe.

I know it is difficult to let someone you don’t know, come into your home and install or service your system.  Let me reassure you, our installers and service techs are 100% trustworthy.   Each are well trained, bonded, and insured to meet all state requirements.

Jesse, the vice president, is still an installer.  He focuses his expertise to the commercial side of the business at this point.  However, he is still available for those unique situations that the other installers may run into.  With over 40 years of experience installing, there is no situation that Jesse cannot handle.

Mitch Meadors Jr., has been a part of the business since 2003.  He specializes in camera networking and computer related installs.  However, he is still very active in the home and commercial installation department too.  Mitch is from Leavittsburg, and is engaged to Cindy.  Cindy and Mitch share a 15 year old son, Mitchel.   Bluegrass Music is a big part of his and Cindy’s life. They have an annual Bluegrass Jamboree at the Trumbull County Fairgrounds the 3rd weekend in July.  It is slated for July 18-20th, 2019.   Mitch is an accomplished musician, and performs on weekends with Caney Creek.

Rob Prater has been a part of the business since 2012.   He is both residential and commercial installer.  He is Jesse’s right hand man helping with large commercial fire alarms and other jobs.  Rob is from Howland, and now resides in Champion with Jennifer Prater (Howland Alarm office manager).  They have 2 dogs and love to go camping.

Eric Rhodes was hired in 2013.  Eric is both residential and commercial installer.  Eric is a very hard worker and willing to go that extra mile to make sure the customer is taken care of.  Eric is from Howland and now resides in Warren, with his wife Lexi and their son “Vincent” (born April 2018).

Our service department consist of two of the best guys you could ever know, and the best service team in the industry.  Service after the sale, is something that we pride ourselves on, we will always strive to satisfy our customers.

Greg Sampson, has been with the company since 1987.   I could never say enough good about Greg’s work.  He not only does service and sales, also installs when needed.  He has worked in every facet of the business and can do it all!

The customers love him and his work, and so do we.  Greg was born in Little Hocking, Ohio and now resides in Mecca Twp. He has a beautiful daughter “Anna” that he shares with his partner, Julie.  Greg loves motorcycles and the beach.

Todd Littell has been with our company since 2009.  Todd is our full time service technician.  Always eager to help the customer making sure the problem is corrected and the customer is satisfied.  Todd is one of the most compassionate people that I have ever met, and it shows in his dedication to the customers.  If you need him to come for a service call, I promise you will feel like you have known him all of your life.  Todd was raised in Howland and still resides in Howland with his beautiful wife Tracie.  They share two beautiful children, Ashley and Brandon.

Our staff feels like our family.  Every one of them are a blessing that I appreciate every day.

Cindy Matheson – President

Meet The Howland Alarm Sales Team

I would like to introduce you to our sales representatives. I feel we have the best team in the business! Our team will help design a system that fits your life, and budget. We have always believed it is important to educate our customers as to the types of security available, and listen to their concerns to achieve the perfect fit for their security needs.

Jake and Charlotte leaning against Howland Alarm Company car
Charlotte and her son Jake

Meet Charlotte (Matheson) Daugherty

Charlotte is the sister of Jesse and Cindy. Charlotte has been handling our burglar alarm residential sales for the last twelve years. It was a blessing to have her come into the family business and take on the residential side of the business. Being raised in the home where Howland Alarm was started almost 50 years ago, she was a perfect fit for the position. She is always eager to take the extra time to explain our options to you and help to design your residential burglar alarm.

Meet Jake Daugherty

Jake is the son of Charlotte, and the nephew of Jesse and Cindy. While attending Kent State University, Jake worked for us in every facet of the business. Since graduating in 2015, Jake has joined us in a full time position. Jake is our residential camera expert. He knows more about the cameras then any one person should know. He can help you design the perfect camera system to fit your needs, and explain the differences in the cameras. There are hundreds of options when considering cameras, let Jake help you to make the right decision.

Samantha Kropp of Howland Alarm Company - Commercial Sales Specialist
Samantha Kropp – Commercial Sales Specialist

Meet Samantha (Matheson) Kropp

Samantha is the daughter of Jesse and Cindy’s Niece. Samantha is our Commercial representative for everything from Burglar Alarms, Commercial Fire Alarms, Cameras, Card Access, Door Release, Intercoms, and more. Samantha has been in the family business for many years, working in monitoring, business office, and now as our Commercial representative. Her knowledge and professionalism is a major asset to our company. Let Samantha help design the perfect system for your security needs.

Howland Alarm Company Stop Sign Logo | Howland Alarm Company

Jesse and I are still involved in the daily operations and are here to help if our team needs our expertise. We have been in the business since 1969, and Jesse and I have been running the company since 1987 when dad “Buzz Matheson” retired. Call and schedule an onsite visit for a free, no obligations estimate from one of our sales representatives today.

Looking forward to hearing from you,

Cindy Matheson – President of Howland Alarm